International Society for Traumatic Stress Studies

Ensure that ISTSS E-mail is Not Filtered

Posted 1 December 2006 in StressPoints by ISTSS

"White listing" is a process that allows e-mail received from ISTSS to appear as legitimate correspondence rather than SPAM. Following are instructions for various browsers to ensure that ISTSS e-mails are not filtered into SPAM or junk mail folders. Simply follow the procedures listed for the browser or e-mail service you use.

For users receiving ISTSS correspondence through a government institution or other servers, see the instructions at the bottom of the page.

AOL Subscribers:
From your mailbox screen click on the drop down arrow to the right of the 'Mail Options' and then click on Address Book.
  1. Click the Add button (Add Contact for version 8.0).
  2. Type in or cut and paste webmaster@magnetmail.net into the 'Screen Name' block, and then click Save.
Hotmail Subscribers:
Select the Options links in the upper right of the screen.
  1. Click on Junk E-Mail Protection.
  2. Click on Safe List.
  3. Type in or cut and paste webmaster@magnetmail.net into the the box and then click Add.
Yahoo Subscribers:
From your mailbox screen click on the drop down arrow to the right of the 'Addresses' and then click on Add Contact.
  1. Type in or cut and paste webmaster@magnetmail.net into the the e-mail box, then click Save.
MSN Subscribers:
MSN 8
  1. Click on E-mail settings.
  2. Click on the Junk Mail link.
  3. Click on Safe List.
  4. Click on Add an item to this list.
  5. Type in or cut and paste webmaster@magnetmail.net into the the Safe List box and then click Add.
MSN 9
  1. Click on Settings: E-mail | Junk e-mail.
  2. Click on the Junk E-mail Guard link.
  3. Click on Safe List.
  4. Type in or cut and paste webmaster@magnetmail.net into the Safe List box, then click Add.
Juno/Netzero Subscribers:
  1. From your mailbox screen click on the Address Book tab.
  2. Next to the Lists tab Click the 'Add new contact' link.
  3. Type in or cut and paste webmaster@magnetmail.net into the E-mail Address block, then click the Save button.
Earthlink Webmail Subscribers:
  1. From your mailbox screen click on the Address Book.
  2. Click the Add button.
  3. Type in or cut and paste webmaster@magnetmail.net into the E-mail block, and then click the Save button.
Outlook 2003:
From your inbox select Actions then select Junk E-mail and click on Junk E-mail Options Address Book.
Click the Safe Senders tab.
Type in or cut and paste webmaster@magnetmail.net into the block area, and then click the OK button.


Server-Level Instructions: (for users going through government institutions, universities, or other system-wide e-mail servers)
This information must be sent to your e-mail administrators:
  • E-mail Service Provider: Real Magnet (www.realmagnet.com).
  • The sending server is either: 66.70.82.40 OR 64.106.137.140; OR one of the following: 209.18.70.1 through 209.18.70.254 .
  • All of the above IP's are sub-domains of magnetmail.net (mail*.magnetmail.net) .
  • The return path is: mmreturn@magnetdev.com (66.70.25.24).